Who we are
Our website address is: https://bluegrass.company/. We are registered with the US Federal Government as KeWI LLC dba Bluegrass Company as well as Bluegrass Cleaning & Hardwood Refinishing Co.
Communications (SMS & Email)
Bluegrass Company maintains strict privacy policies to protect the personal information of our users obtained for text message communications. This information is never sold, rented, released, or traded to others without prior consent or legal obligation. Any sharing of information with third parties is solely for the purpose of fulfilling the organization’s obligations to the user. We guarantee that your mobile information will never be shared with third parties for marketing or promotional purposes.
SMS Opt-Out / Opt-In
Text Message Opt-Out: If you are receiving text messages from us and wish to stop receiving them, respond with either “STOP” or “UNSUBSCRIBE” to the number from which you received the message. Once we receive your message, you will no longer receive further text messages from us.
If, at any point, you change your mind and would like to start receiving messages from us again, reply with “START” or “SUBSCRIBE.”
SMS Terms & Conditions
We offer two separate categories of SMS communication. You may opt in to one or both, and consent to one is never bundled with or required for the other.
Transactional Messages
By providing your mobile phone number and opting in, you consent to receive text messages from Bluegrass Company related to appointment scheduling, service reminders, and customer communications. Message frequency varies based on your service activity. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.
Marketing Messages
If you separately opt in via the optional marketing consent checkbox in the chat widget on our website, you consent to receive promotional and marketing text messages from KeWI LLC, including special offers, discounts, event promotions, and service announcements. Marketing consent is collected only through express written opt-in and is not bundled with transactional consent. Message frequency varies. Message and data rates may apply. Consent is not a condition of purchase. Reply STOP to unsubscribe and HELP for help at any time.
Our website’s chat widget opt-in flow is owned and maintained by LeadConnector, our messaging platform provider, on our behalf.
Sample Opt-In Confirmation
“You’ve opted in to receive marketing messages from KeWI LLC. You may get promotions, offers, and updates. Msg frequency varies. Msg & data rates may apply. Consent is not a condition of purchase. Reply STOP to unsubscribe, HELP for help.”
No Third-Party Sharing
No mobile information, including text messaging originator opt-in data and consent, will be shared with third parties or affiliates for marketing or promotional purposes, regardless of category. This applies to all categories of SMS communication described above.
Assistance
For assistance, text HELP to the number you received messages from, or contact us directly. To opt out at any time, text STOP; see the “SMS Opt-Out / Opt-In” section above for details.
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
If you leave a comment on our site you may opt in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.